Services

We started in 2000 and have two core services comprising

(1) Event organisation

(2) Association management

Tailored to meet your objectives and complement your existing resources, we provide complete or partial support on just areas you want to outsource

1. Event Organisation

Event design

  • Event concept and context
  • Programme development
  • Speaker search and liaison

Logistics

  • Venue search, contract negotiation and liaison
  • Catering
  • Audio visual, staging and room dressing
  • Transport & access arrangements
  • Webcasting
  • Social programme
  • On site services – registration and event ‘stage’ management

Operations

  • Call handling
  • Delegate liaison
  • General office administration
  • Online registration system
  • Badging, packs, gifts

Financial guidance & management

  • Budgetary planning including scenario modelling to set optimal fee level
  • Budgetary & cash flow monitoring
  • Banking
  • VAT control
  • Insurance
  • Set up of delegate payment systems
  • Sales invoicing and credit control
  • Securing competitive purchase quotations
  • Real time & Management reports
  • Final tie up

Sponsorship, Exhibition & Poster Displays

  • Sales, negotiation, contracting
  • Floor plans and guides
  • Liaison with sponsors, exhibitors, poster presenters

Promotion

  • Contact management system
  • Web event space design and update
  • Design and distribution of electronic & print publicity materials
  • Direct marketing
  • Advertising
  • Traditional (print & broadcast) and new media

Reporting & Evaluation

  • Capture your event – a great for those who couldn’t make it or to promote what your organisation/field is doing and build on the profile for next time!  We can create a story for your event using a multi-media tool incorporating either audio or audio visual recording, sound bites, presentations, photos and flip chart sketches.
  • Telephone, print, or electronic post event evaluation – feedback from delegates contributes to a credible tie up and record of your event and shapes future events and developments.

2. Association Management

Corporate Governance & Structures

  • Setting up your association or company with Companies House and/or OSCR
  • Provision of Company Secretary service including submission of Annual Return to Companies House/OSCR
  • Board Meetings, Thematic/Operational Working Groups and AGMs
  • Directors selection, election, and induction

Membership Services

  • Membership Recruitment & Retention
  • Developing Membership Services package
  • Membership liaison and administration
  • Contact management
  • Building collaborative ventures and relationships with key stakeholder partners
  • Events & CPD courses including accreditation process – see Event Organisation
  • Mapping/Directory for your sector.
  • Voting, polls and surveys – collect & analyse members’ views on key issues & quality of membership service provision

PR and Communications

  • Web design, support, update & analytics
  • Social media updates
  • e-news bulletins
  • Media liaison – press releases and meetings

Finance and Administration

  • Collection and processing of subscriptions
  • Book-keeping, management accounts and detailed projections.
  • Payroll, tax and VAT
  • Full secretarial and office support service including dedicated telephone phone number and answering service.

Policy and International

  • Contextualise sector & member interests and engage with relevant Scottish, UK and European parliamentary cross party groups
  • Media & Parliamentary Monitoring Briefings
  • Coordinate responses to government consultations
  • Parliamentary and cross party conference events
  • Ministerial invitations to events
  • Engagement with sister and relevant sector bodies internationally, encouraging exchange of speakers, good practice case studies, study visits and connections
     


Brightstar
10 Fordyce Way
Auchterarder
Perthshire
PH3 1BE

Tel: 01738 479549 / 07801 354591

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